Payments Insider

Empowering You to Manage Your Payments

Payments Insider, our interactive customer portal, empowers you to manage all aspects of your payments business. We’ll take care of the payment activity while you focus on what you do best, growing your business!

Designed from the ground up to be intuitive and easy to use, the portal gives you secure online access to your business information, and engaging content like the latest industry news, security/compliance articles and important notifications.

Newly Expanded Solutions to Help You Keep Pace with Customers

With new features, expanded reporting, and key performance and design upgrades, it’s never been easier to manage your payments online anytime and from anywhere—so you can stay on top of your business, no matter where you are.

Online Account Management

› Add and manage your business locations › Add and manage users
› View and update business information
› Order supplies for your payment devices

Payment Solutions to Help You Keep Pace with Customers

Enhanced Dashboard

›  Quickly review a summary of your payments data

›  Jump to your favorite reports directly from the dashboard

›  Peruse industry news in the “What’s New” section

›  View offers tailored to you with helpful ads

Interactive Online Statements

› Drill down to batch and transaction level

› View deposits, fees, chargebacks and adjustment activity

› Download to PDF, CSV or XLSX› View statements for the past 13 months

› Some statements may support PDF only

Powerful, Customizable Reporting

›  Transactions, chargebacks, retrievals, authorizations, downgrades, card brand and funding reporting functionality

›  Customize by filtering by as many as 17 different data fields

›  Reports across all business locations

›  Powerful transaction search

›  Interactive and intuitive

›  Download to CSV or Excel

›  View reports for the past 24 months

Self Help and Support

› Product videos

› Quick tours

› Reference guides and compliance handbooks

› Contact us and provide direct feedback

› Online surveys